Transform your customer experience
Solve customers’ problems right away
Offer consistent support across channels and let customers resolve issues whenever they want.Explain technical problems using visuals and interactive forms to shorten the resolution time
Help your customers 24/7
Whether your agents are logged on or offline, your EchatBot is always ready to provide support.When the human touch is required, EchatBot can seamlessly transfer users to a human agent.At the same time, record this question to improve the knowledge base
Optimize your employee experience
Let EchatBot do the heavy lifting
EchatBot can automatically answer repetitive questions.Reduce your customer support team’s duties, so your agents can focus on more complex issues. Turn your customer support from a cost center to a profit center
Easy to use
Create your own chatbot from scratch in seconds, 100% codeless. Combined with the intelligent assistance system, a large number of questions can be obtained in the manual chats in the early stage, and the basic knowledge base can be quickly established through the questions.Continuously optimize the robot's capabilities
